Florence Santa Maria Novella Railway Station700 ft
Bus
Bus stop400 ft
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
General
Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Garden area
Leisure/ TV room
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Via Fiume 12,
Florence,
Italy,
50123,
Tuscany
Map view
street view
Via Fiume 12,
Florence,
Italy,
50123,
Tuscany
City landmarks
Museum
Gallerie Degli Uffizi
4500 ft
Bridge
Ponte Vecchio
3900 ft
Square
Piazza del Duomo
2800 ft
Church
Cathedral of Santa Maria del Fiore
3100 ft
Museum
Galleria dell'Accademia
3300 ft
Square
Piazzale Michelangelo
1.7
mi
Square
Piazza della Signoria
4100 ft
Museum
Palazzo Vecchio
4100 ft
Museum
Pitti Palace
5100 ft
Landmark
Campanile di Giotto
2800 ft
Church
Basilica of Santa Croce in Florence
1.2
mi
Museum
Strozzi Palace
2700 ft
Museum
Riccardi Medici Palace
2300 ft
Museum
San Marco Museum
3400 ft
Museum
Museum of Opera of Saint Maria of Fiore
2900 ft
Museum
Bargello National Museum
4200 ft
Church
Battistero di San Giovanni
2600 ft
Museum
Museo Galileo
4800 ft
Square
Piazza della Repubblica
3000 ft
Church
Ognissanti Church
3000 ft
Church
Church and Museum of Orsanmichele
3500 ft
Church
Brunelleschi's Dome
3100 ft
Museum
Leonardo da Vinci Interactive Museum
3300 ft
Piazza Dei Pitti 1
The Boboli Gardens
1.1
mi
Piazza della Signoria
Loggia dei Lanzi
4100 ft
Nearby
Market
Mercato Centrale
1500 ft
Church
Basilica of Santa Maria Novella
1900 ft
Museum
Medici Chapel
1800 ft
Event hall
Palazzo Degli Affari
400 ft
Restaurants
Trattoria Za Za
1700 ft
26r Piazza del Mercato Centrale
Trattoria Enzo e Piero
1000 ft
Via Faenza 105 rosso
Braciere Malatesta
900 ft
Via Nazionale 36/R zona stazione centrale S. Maria Novella
Capitale della Cina
700 ft
Largo Fratelli Alinari 12-13 Angolo via Fiume
Bar Centrale
600 ft
Lago Fratelli Alinari
Ristorante Le Fonticine
900 ft
Via Nazionale 79/r
Alinari Cafe
600 ft
Largo Fratelli Alinari 28/29
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
Great location
Friendly staff
Expensive pricing
Noisy corners
8.4/10
Great
Rooms
7.9
Location
8.4
Service
8.9
Dining
7.7
Guest reviews
8.4/10
based on 10 reviews
4.5/5
based on 3115 reviews
8.6
8.6/10 based on 2906 reviews
#125 of 429 hotels in Florence based on Tripadvisor
Emily
United Kingdom,
April
2024
8.2/10
I had a wonderful stay at the hotel. The rooms were great, with a beautiful balcony overlooking the roofs of Bologna, spacious and actually two separate rooms each with a bathroom. The socializing area within the suite was a nice touch, but being on the first floor above reception did lead to some noise from guests coming in at odd hours.
Rooms
8.0
The rooms were spacious and well-equipped, providing a cozy stay with a lovely balcony view.
Service
9.0
The service was top-notch, with very friendly and welcoming staff that made my stay comfortable and enjoyable.
Location
9.0
The location was fantastic, close to the train station and tram to the airport, making it convenient to explore the main attractions on foot. The hotel is situated in a quiet area, yet close to major sights and transportation hubs.
Dining
7.0
The dining experience was decent, although the location of the restaurant in the basement without windows was a downside. The breakfast offered a good variety of food, but it didn't match the expectations of a 4-star hotel.
Facilities
The hotel offered a range of facilities like room service, laundry, and tours assistance, making the stay more convenient.
Barry
United Kingdom,
April
2024
8.8/10
The hotel is perfectly located, within walking distance to main places to visit and away from the noise of the city. The rooms are spacious, clean, and comfortable, although a bit stuffy at times. The service is exceptional, with staff going above and beyond to assist in English. The dining experience is top-notch with a great variety of pastries and breakfast options. The location is excellent, especially for train travelers visiting Florence, with convenient access to main attractions. The hotel facilities are well-maintained and offer a great value for the price.
Rooms
8.0
The rooms are spacious and clean, though a bit stuffy.
Service
9.0
The service is outstanding, with attentive and helpful staff.
Location
9.0
The location is excellent, within a few kilometers of most main attractions in Florence.
Dining
9.0
The dining experience is exceptional, with a great selection of pastries, croissants, and breakfast options.
Facilities
9.0
The facilities are well-maintained and offer great value for money.
Martin
United Kingdom,
April
2024
7.8/10
The hotel offers spacious rooms, a helpful service, and a central location for exploring. The dining experience is varied, but the decor may need an update. The rooftop patio provides a lovely retreat.
Rooms
8.0
Our room was very spacious for three of us, clean, and nicely decorated. Loved having a rooftop patio.
Service
9.0
The staff was really kind and helpful. Having a phone provided for calls and internet was a bonus.
Location
7.0
The hotel is centrally located, allowing us to walk to all the places we wanted to see. Close to main attractions, but needs a decor update.
Dining
7.0
The dining options were excellent with a variety to choose from, although some items seemed of poor quality compared to the overall hotel experience.
Facilities
8.0
The hotel offers great facilities with a quick supply of power strip and converter, but some areas like the wall fabric may need attention.
J.
United States,
March
2024
8.4/10
The hotel is in a perfect location, close to all the beautiful sites in Florence but away from the noise and crowds of tourists. The rooms, although not particularly spacious, were nice in size and clean. The service went out of their way to be helpful and accommodating. The dining experience offered a truly varied selection of quality food. The basement restaurant had a good variety, but the overcrowded space impacted the overall experience.
Rooms
8.0
The rooms were clean and a nice size.
Service
9.0
The staff were very friendly and went out of their way to be helpful.
Location
10.0
The hotel's location is perfect, close to everything in a wonderful setting.
Dining
8.0
The dining experience offered a truly varied selection of quality food.
Facilities
7.0
The basement restaurant had a good variety, but was in an overly crowded space.
Sara
United Kingdom,
March
2024
8.6/10
My stay at the hotel was truly delightful. The rooms were spacious and had a beautiful bathroom stocked with plenty of toiletries. The breakfast was good, but the tub could use some maintenance. The location, although parking was pricey, was perfect for day trips by train to Florence. The dining experience was top-notch, except for one busy Sunday. The hotel facilities were great, especially the convenient dining hours until 10:30. However, the ongoing construction nearby was a bit of a drawback.
Rooms
8.0
The rooms are beautiful and comfortable, not spacious but sufficient.
Service
9.0
The staff was very helpful and accommodating.
Location
8.0
The hotel's location is excellent for train day trips to Firenze, despite being under construction.
Dining
9.0
The dining was excellent, except for a busy Sunday when food seemed limited.
Facilities
9.0
The hotel facilities were top-notch, with dining until 10:30.
Gary
United Kingdom,
December
2023
8.4/10
The hotel is conveniently located near the train station, providing easy access to the main center and attractions. The rooms are clean and furnished with comfortable beds, offering a peaceful stay away from street noises. The service is outstanding, with professional and friendly staff ready to assist in any way. However, the dining experience may not cater to all tastes, especially for those seeking a diverse selection. Overall, a great value for the money with excellent service and a prime location.
Rooms
9.0
The rooms are clean and furnished with comfortable beds and handsome cabinetry.
Service
9.0
The staff is not just very professional but also very helpful and friendly.
Location
9.0
The location is excellent, close to the train station and within walking distance to the main center and attractions.
Dining
7.0
The dining experience may not suit all tastes, with food geared toward Asian preferences and limited variety.
Facilities
8.0
Various services provided, making the stay convenient and pleasant.
David
United Kingdom,
November
2023
9.0/10
I had a wonderful stay at this hotel. The rooms were lovely and large, the service was incredibly helpful, the location was amazing, and the dining experience was great. However, the pricing felt a bit on the expensive side.
Rooms
9.0
The rooms were beautiful and comfortable, making my stay very pleasant.
Service
9.0
The staff was very friendly, accommodating, and knowledgeable, which added to the overall positive experience of my stay.
Location
10.0
The hotel's location was absolutely excellent, right next to the train station and with easy access to all the tourist venues in Florence.
Dining
8.0
The dining experience was awesome with a great selection of foods that satisfied my taste buds.
Facilities
9.0
The facilities were modern and well-maintained, enhancing my comfort during the stay.
Great location
Expensive pricing
Peter
United States,
October
2023
6.0/10
I stayed at this hotel which had rooms with a strong smell of cigarette smoke despite having AC. The sitting room of the suite had a cot bed propped up between 2 chairs on level four with a balcony. Despite these drawbacks, the service was very friendly and well-educated, especially during breakfast rush. However, the location was noisy and shady with trash everywhere and unpleasant smells. The dining experience was good but could be better, and the facilities were satisfactory.
Rooms
5.0
The rooms had a strong smell of cigarette smoke despite having AC. The cot bed propped up in the sitting room of the suite between 2 chairs on level four with balcony.
Service
8.0
The service was very friendly and well-educated, especially during the breakfast rush.
Location
5.0
The location, although within walking distance from the train station, was very noisy and shady with trash everywhere and unpleasant smells.
Dining
7.0
The dining experience was good but could be better, especially in an overly crowded space with long queues for the buffet.
Facilities
6.0
The facilities were satisfactory.
Richard
United Kingdom,
September
2023
8.0/10
The hotel had a lighter room option during the hot days, although it was far from the main amenities. The rooms were generally clean, but they didn't match the online portrayal completely. The service was excellent with helpful staff, and the location was convenient with easy access to key attractions. The dining experience was nice, except for some breakfast selections. Overall, it offered good value for money for the stay.
Rooms
7.0
I stayed in one of the lighter rooms due to the hot weather, which was clean but not as pictured online.
Service
9.0
The staff was very helpful and pleasant throughout my stay.
Location
8.0
The hotel's location was superb, within walking distance of major attractions and the historical center.
Dining
8.0
The dining experience was enjoyable overall, although some breakfast selections ran out quickly.
Facilities
The hotel offered a good range of facilities to ensure a comfortable stay.
convenient location
inaccurate room portrayal
Sarah
United States,
June
2023
8.8/10
The hotel was amazing! The rooms are very big and comfortable, and we even had a fruit basket to welcome us, which was such a nice touch. The service was top-notch, with slippers and chocolates by our beds, and the staff were so attentive and helpful. The location couldn't be better, close to all the main sights and the train station. However, the dining area could get crowded at times, and the breakfast selection was a bit limited.
Rooms
9.0
The rooms were very spacious for the three of us, clean, and comfortable, with a balcony and chairs.
Service
9.0
The staff were so good I had to do another check.
Location
10.0
The location was perfect for accessing Piazza Duomo and the historic sites, very central and close to the train station.
Dining
7.0
The dining experience was nice, but it could get crowded with big tour groups, and sometimes the breakfast selections were running low.
Facilities
The facilities were great overall.
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